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Pay back time: refund for underperformance

Wigan Athletic do the right thing after dreadful 9-1 loss in London

Published on November 23rd 2009.


Pay back time: refund for underperformance

This is something we’ve just picked up from the Wigan Athletic website after a tip off. Remember they lost 9-1 away to Tottenham on Sunday.

Can you imagine if poor service was so quickly compensated in all walks of life as this? From bankers who spent other people’s millions to grumpy bus drivers speeding down streets and snarling at passengers.

‘The club have announced that the players of Wigan Athletic have decided to personally refund every Latics fan who bought a ticket from the DW Stadium ticket office for the match against Tottenham Hotspur yesterday.

‘Latics had a sizeable following at White Hart Lane and skipper Mario Melchiot, speaking on behalf of all the players, said today: "We feel that as a group of players we badly let down our supporters yesterday, and this is a gesture we HAVE TO make and pay them back for their tremendous loyalty.

‘"There is not a lot else to say, just that as a group of professionals we were embarrassed by the way we performed, we feel it was below our standards and this is something we feel we owe to the fans. Now we have to draw a line under the game, focus completely on training this week and bounce back on Saturday. We are professionals, we will take it on the chin and move on but it's important that we do not take our supporters for granted."

‘The club has confirmed that every supporter who bought a ticket for the game from the DW Stadium ticket office should contact the ticket office on or before Friday 4th December 2009.’

Wow.

Can you imagine if poor service was so quickly compensated in all walks of life as this? From bankers who spent other people’s millions to grumpy bus drivers speeding down streets and snarling at passengers.

Good on you Wigan.

And let’s hope it was the players who realised the error of their ways as well, rather than being told to do the right thing by chairman Dave Whelan.

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16 comments so far, continue the conversation, write a comment.

anon's a toolNovember 23rd 2009.

(Taken from Wigan's official website)Hundereds of fans travelled to North London to watch Wigan take on Tottenham Hotspur but not one of them expected to see them capitulate in a second half that saw the home side stick 8 goals past Chris Kirkland to add to Peter Crouch's first half opener.

AnonymousNovember 23rd 2009.

We were told 78 tickets sold on thursday night but by friday the figure was just over 200 and there were over 200 away fans there.

AnonymousNovember 23rd 2009.

And I'm always dubious about carelessly worded rants. I think Spurs season ticket holders were probably reasonably pleased with the way things panned out, Jason.

AnonymousNovember 23rd 2009.

So about 200 then for one of the better away fixtures. Contrast that to Sunderland having sold out their section at Wigan this weekend, not one of the better fixtures and a good few thousand. Until Wigan get some support they'll always be a selling club and not progress. This will have cost the players less than £500 each and I personally think it's a cheap PR stunt. They will have received more than this in appearance money which goes on top of their wages. The players looked like they couldn't be bothered and propbably spent more on the fist round of drinks. I'm not anti-footballer but think they should have actually attempted to bust a gut DURING the game.

tom eddisonNovember 23rd 2009.

perhaps if Wigan become as successfull as Manchester United they too will see a massive increase in support following their success with people previously uninterested in football lending their support...

The Lampshade with AttitudeNovember 23rd 2009.

Bloody hell, there are some mean spirited conspiracy theorists on here. I sometimes look at these rants and go away depressed. Wigan had an apalling game, the players refund their ticket money, well done Whelan et all. The anon talking about Wiganers attitudes to Dave Whelen, you have it spot on.

NoMoreInsideJobsNovember 23rd 2009.

Jason , season tickets dont gain you entry to away matches.Well done Wigan.

GordoNovember 23rd 2009.

Where did you get that figure from anon? I heard it was a good deal more and, whatever, this was a great gesture.

AnonymousNovember 23rd 2009.

It's not my club so not for me to come riding to the rescue. However I have friends who live in Wigan and they say the town is full of people ready to slag the club when it does badly and Whelan off when they sell players off but only a handful go. They got just 16000 for a certain game this season and take a pitiful number to away games. What cheeses me off is everyone in Wigan will be ready to blame the club, manager, Whelan and yet they don't go. If they want to support the team then go to the games.

AnonymousNovember 23rd 2009.

Just a point on this, only 75 Wigan supporters could be bothered going. Not sure they'd have done it had it been the usual travelling clubs total of 3000. If Wigan can't get enough supporters they will always be a selling club and never progress.

AnonymousNovember 23rd 2009.

My friend is a life long Mud Hutter, so much so he says if Wigan get relegated he wants Peterborough to stay up as it's one of the very few grounds he's not been to. Anyway he said on saturday the figure was 75 and the editor of Cockney Latic had told him this. I understand it looks a bit low and would be interested to know what Wigan say the official figure was. The actual figure, not a vague estimate.

jasonNovember 23rd 2009.

"to personally refund every Latics fan who bought a ticket from the DW Stadium ticket office for the match "I take it that doesnt include season ticket holders who travelled down then...I'm always dubious about carefully worded phrases.

CasNovember 23rd 2009.

I think you'll find United have always had massive attendances, even going as far back as pre-Munich. They broke attendance records for Maine Road which must stick in the throat a bit for City supporters. The reason United have become so succesful is because of the massive support.

JeromeNovember 23rd 2009.

Lampshade, don't get depressed, the intelligent ranters are usually more reasonable. And the others must be a tiny, tiny minority.

AnonymousNovember 23rd 2009.

What's with all the relegation talk? ok, they are very inconsistent but don't forget the brilliant performance against Chelsea recently. The stats this season are not bad at all. There are plenty of teams doing worse than Wigan this season!.

AnonymousNovember 23rd 2009.

Until Wigan get more support??? - how do you suggest they do that? Little Wigan are in a difficult position geographically, no other part of the country is surrounded by so much competition. The NW has more premiership teams than any other region, WAFC are relatively young as a club and from a historically rugby following town (although their attendance is now worse than the football!)Are there no positive WA Fans out there?? The players will get slagged off on this whatever they do! the negativity here is hardly supportive of your club.

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